FAQs Archive - Horizon

Q: Can drones inspect hard-to-reach or steep roofs?

Absolutely. Drones excel at surveying steep, high, or fragile roofs that are unsafe to access manually.

Q: Why choose a drone survey instead of a traditional roof inspection?

Drone surveys are faster, safer, and often more accurate. They eliminate the need for ladders or walking on the roof, reduce safety risks, and produce clear imagery that can reveal issues difficult to see from ground level.

Q: Is there any preparation needed before the survey?

Generally, no. Just ensure access to the property and keep pets indoors. The drone operator handles the rest.

Q: Are drone surveys weather-dependent?

Yes. Surveys cannot be performed during heavy rain, strong winds, or storms. Your appointment will be rescheduled if conditions are unsafe.

Q: How long does a drone survey take?

Most drone inspections take 20–45 minutes, depending on the size and complexity of the roof.

Q: How much do solar panels cost?

It varies depending on the size of your house, the number of panels needed, whether you go for Grid tied or hybrid with a battery and the condition your roof is in. If you contact us, we can come and give you a survey and a quote.

Q: What happens during a power outage?

Standard grid-tied systems shut off during outages for safety. If you want backup power, we can integrate battery storage to keep essential appliances running when the grid goes down.

Q: How long do solar panels last?

Most solar panels are designed to last 25–30 years or more. They require minimal maintenance and typically come with manufacturer warranties for performance and equipment.

Q: Will solar panels damage my roof?

No—when installed correctly, solar panels help protect the roof surface beneath them. Our installers use industry-approved mounting systems and flashing to maintain your roof’s integrity and warranty.

Q: Is my roof suitable for solar panels?

Most roofs are! During our assessment, we evaluate roof condition, orientation, shading, and structural integrity. If your roof needs repairs or replacement, we can address that before or during the solar installation to ensure long-term performance. If your roof is in good condition solar panels can be installed the right away.